This policy discloses the privacy practices for Sailstream, LLC. This privacy notice applies solely to information collected by Sailstream, LLC. Throughout this policy, the use of "we" and "Sailstream" refers to Sailstream, LLC.
Information Collection, Use, and Sharing
For the purpose of providing you with Sailstream services, we ask you to provide the following information: your first and last name, your phone number and address, your company name, your IP address, and a user name and password for the Sailstream website. This information is required in order to provide you with Sailstream services.
Other than the information required for us to provide you with services and analytics tracking data, we only have access to/collect information that you voluntarily give us via email or other contact from you.
We will use your information to contact you regarding your contracted Sailstream services, to pay you (or collect payment), to respond to you if you contact us, or in order to better serve you and customize aspects of our products to comply with your preferences and user data. When you provide your personal information to us, you accept that we may retain it and that it may be held by us or any third party that processes it on our behalf (such as for payment purposes) for the purposes of providing the information or services you have requested. Any third parties who process personal information on our behalf are required to maintain the confidentiality and privacy of the personal information that they process for us. Other than set forth herein, we will not share, sell or rent this information to anyone without your express written consent.
We may also generate, use, and disclose aggregated and/or anonymized information and statistics about the website and/or us for marketing and strategic purposes. However, no individual will be individually identifiable from these aggregated and/or anonymized information and statistics.
We may also disclose your information to any law enforcement agency, court, regulator, government authority, or other third party where we believe this is necessary to comply with a legal or regulatory obligation, or otherwise to protect our rights or the rights of any third party, and, to any third party that purchases, or to which we transfer, all or substantially all of our assets and business.
Information Access and Control
You may opt out of any future contact from us (other than personalized contact, e.g. to answer a request) at any time. At any time, you may contact us directly to: see what data we have about you, if any; change/correct any data we have about you; have us delete any data we have about you; express any concern you have about our use of your data; or for any other reason.
Note that while we attempt to comply with any request regarding your data, some requests cannot be fulfilled. For example, we can deactivate your user account and remove personal data, but we cannot remove your account's transaction history as this data is integral to our reporting policies.
Using the Internet to collect and process personal information involves the transmission of data on an international basis. Therefore, by using the website and communicating electronically with us, you acknowledge our processing of personal information in this way. We will endeavor to protect your information collected through the website in accordance with appropriate data protection standards.
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Whenever we collect sensitive information, that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the page.
While we use encryption to protect personal information transmitted online, we also take measures to protect your information offline. The servers in which we store personal information are kept in a secure environment. Your password is hashed so that it is unreadable should a security intrusion occur.
Note that only employees who need personal information to perform a specific job (for example, billing or customer service) are granted access to personal information.
To handle payments, Sailstream processes your financial information through Braintree, a payment processor (more information at http://braintreepayments.com/). Depending on your method of choice, PayPal may also be used to process these billing and/or payment function(s). The information provided to Braintree or PayPal is used for billing purposes and to pay Sailstream for your campaigns. Braintree and PayPal are solely responsible for protecting your financial information and maintaining their own privacy policies.
We use "cookies" on this site. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in more than once in a given session, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personal information on our site.
We utilize web analytics services such as Google Analytics in order to track pageview data and duration. These third party services do not collect any type of personal information. We utilize this data in order to improve site experience for visitors.
This website contains links to other sites. We are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
Surveys & Contests
From time-to-time our site may request your participation in surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.
Modifications to this Policy
This Policy was updated on February 5th, 2017. We may change this Policy from time to time so please check back regularly to keep informed of updates. By using this website, you agree that the policies set out on this website are reasonable. If you do not think they are reasonable, you must not use this website.
If you have any questions or concerns about this policy, please contact us immediately at firstname.lastname@example.org.